State Farm® Insurance Agent Robin Brackett
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
David Hawkins
June 10, 2026
"I did everything over the phone it was quick and easy"
Runell LaPlante
April 17, 2026
"This office delivers! On the spot service. Issues resolved immediately. Wow!"
Jewel Harmon
March 17, 2026
"Smartest man I know! He’s the best."
Rebecca Eaker
February 12, 2026
"I love this insurance agency the people are friendly and I never have a problem with getting my receipts emailed to me"
Pamela Todd
January 29, 2026
"Our family has depended on the service we have received from State Farm and we couldn’t be more grateful for the support and service we received from state farm. Thank you for our good experience as our provider!"
tim elmore
January 7, 2026
"As always, my recent experience was great. Sarah promptly and professionally handled my request. They are a pleasure to do business with!"
Cassie Gold
December 10, 2025
"Good service for truck insurance"
Jerry Gordon
December 4, 2025
"Excellent service from all at Brackett State Farm"
Chuck Conkling
December 2, 2025
"Just spent an hour with gracious Sarah McLauchlin working n two major issues. She solved the first. The second issue is due to a third party she could not contact. Great service!!"
Joe Suttle
November 11, 2025
"Robin Brackett Insurance, Sarah, and staff are excellent to work with. They are responsive, knowledgeable, and kind. Thank you for all you do for me and my family.
Joe Suttle"
George Pelletier
October 10, 2025
"Very satisfied as they have a friendly staff always there to answer questions."
Tonda Toney
September 12, 2025
"They are very nice and helpful individuals and they are the best insurance company around"
Casey Matthews
August 29, 2025
"Robin and the whole team are absolutely fantastic to work with! They take care of all my insurance needs in a timely and efficient manner and have always been professional, courteous, and caring while doing so."
Shannon Davis
August 18, 2025
"The staff at this office are absolutely amazing and are very knowledgeable in all things insurance! They are very friendly and I'm always treated with a smile!!"
Savannah Ray
August 18, 2025
"This office has made it so easy to have a policy with! Love working with Hayley and Sarah both! They both respond right away and stay on top of everything."
Kathy Patterson
July 28, 2025
"Hayley, Sarah & Robin are excellent. Robin is the best agent in Shelby!"
Katherine Patterson
July 28, 2025
"Love it here!"
Joe Thurkill
May 29, 2025
"This Insurance Agency is absolutely awesome. These ladies Sarah and Hayley are extremely helpful and very easy to work with. They are always more than willing to go the extra mile to help you out. They are so nice and know exactly what questions to ask to get you the help you need. Great people!!!"
Jane Laney
April 24, 2025
"So pleased with the great "new" staff @ Robin Bracket's office! Quick, courteous and very knowledgeable! Highly recommended for all your insurance needs!"
Sarah Mclauchlin
March 12, 2025
"Friendly and knowledgeable staff."
Pattie King
December 3, 2024
"The agent and the staff are really pleasant and helpful along with communicating with them."
Carol Lunsford
July 3, 2023
"Been with Brackett Insurance for a number of years. Very good service with reasonable prices."
Reid Hunter
July 2, 2023
"Had my insurance with Robin before moving out of state pre-pandemic and had great service. Moved back post-pandemic and had nothing but problems with his staff. It took me MONTHS to get an auto insurance policy set back up, and they had all of my information from being a prior customer so it should’ve been straightforward. Now I’m being back-billed by State Farm for all of the errors they made. At one point State Farm was going to cancel my policy because the staff hadn’t turned in a document. Wish I had gone somewhere else from the start, this agency isn’t the same that it used to be."
Angela Tate
October 6, 2022
"I have my home and car insurance with Robin Brackett and have had it for many years and love it there the people are very nice and helpful and take care of you well."
Sandra Ann
January 30, 2022
"Great place to shop."